Recent Posts

Document Restoration

8/21/2017 (Permalink)

Cleaning Document Restoration Document Restoration at SERVPRO of Southwest Brooklyn

Aside from people, some of the hardest things to replace after a natural disaster are documents. After a flood or fire photographs and books could be lost forever. As a leader in the restoration industry, SERVPRO of Southwest Brooklyn   knows that timely mitigation is the key to recovering damaged possessions. Our experience and state-of-the-art technology can help save your important documents from the trash.

We employ the latest technology available, utilizing the same freeze-drying methods used by the Library of Congress to dry valuable historic documents and books; this method can clean and dry your documents without sacrificing their integrity or damaging them. As powerful as our document restoration technology is, it is delicate enough to handle old and fragile documents, books, and papers. With water damage like sewage or floodwater, documents will be exposed to bacteria, viruses, pesticides, or other harmful chemicals. Our team uses a gamma irradiation process to safely and effectively sterilize your documents.

Our facility is managed by HIPPA Master-certified technicians, under 24/7 surveillance so you know that your personal information is kept secure and confidential.

To prevent your documents from becoming damaged again, we also offer digitalization for your documents and photos. We use a computerized inventory system for digitizing your documents. In the digital age converting your paper files and photos to digital formats can have an invaluable impact on your business or home. You can have access to your records while saving space.

Types of Documents We Restore/Preserve

  • paper documents
  • books and magazines
  • manuscripts and files
  • photographs, films, negatives, and microfiche
  • x-rays
  • blueprints and maps
  • parchment

If you are in need of document restoration services contact SERVPRO of Southwest Brooklyn at (718) 831-6294.

What to Do After A Fire

7/20/2017 (Permalink)

About SERVPRO of Southwest Brooklyn

SERVPRO of Southwest Brooklyn specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What to do after a fire-

There is nothing quite as devastating as a house fire and once the smoke clears and the fire trucks drive away the real work rebuilding begins. It may be a daunting task, especially when there is such a mess left behind, but it is possible to rebuild.

The first thing you should do after a fire is contact your insurance company within the first 24 hours. Your insurance company will advise you on how to handle the aftermath of your fire and possibly be able to recommend a professional fire restoration company, such as SERVPRO of Southwest Brooklyn. A fire restoration company provides services to prevent further damage, help determine which items can or cannot be refurbished and which structural items do and do not need to be repaired or replaced. They provide estimates to insurance companies for the cost of damages and will help walk you through the process of thoroughly deodorizing, cleaning and repairing your home.

Things to remember after a fire:

  • Don’t use any electrical appliance that was in or around the fire.
  • If the ceiling or floor above is wet do not use any ceiling lights or fans.
  • Prevent soot from getting everywhere by not touching anything.
  • Do not wash drapes or other materials that may require dry cleaning.

Hiring a professional like SERVPRO of Southwest Brooklyn right after a fire can save you time and money.

Call SERVPRO of Southwest Brooklyn at (718) 375-2388 

Burst Pipes

6/1/2017 (Permalink)

Water Damage Burst Pipes Frozen or burst pipes can cause serious water damage,

When old man winter starts doing his worst, it wreaks havoc on your home. Plunging temperatures put your pipes at risk of freezing. Burst pipes cause problematic water damage requiring remediation, not to mention the risk for mold as well. As water freezes it expands putting pressure on metal and other pipes. The continuous expanding and contracting eventually weakens the integrity of your pipes, turning them into ticking time bombs. Expanding water can cause pipes to break, leaving you with a big, wet, cold, mess.

So How Do You Prevent Burst Pipes?

Ice forming in a pipe is not what causes it to break. It’s the continual freezing and expansion that causes water pressure to increase downstream, between the ice blockage and the closed faucet at the end. It’s this increase in water pressure that leads to pipe failure. Usually, the pipe will burst where little or no ice has formed.

Pipes that freeze most frequently are those that are exposed to severe cold; like outdoor hose bibs, swimming pool supply lines, water sprinkler lines, and water supply pipes in unheated interior areas like basements, crawl spaces, attics, garages, or kitchen cabinets. Pipes that run against exterior walls—with little or no insulation—are also subject to freezing.

So, what should you do? Keep the water running at a trickle to keep water from settling, open cabinets, and draw heat to pipes against exterior walls and places like your basement.

If you should find yourself faced with a pipe break situation, contact your insurance company, then call us. We have 24 hour emergency services available, and will do our very best to bring your home back to its preloss condition as soon as possible.

Call SERVPRO of Southwest Brooklyn at (718) 831-6294

What To Do After a Flood

1/20/2017 (Permalink)

 

Floods happen so quickly that many are caught unprepared, and while floods often can’t be prevented, what you do after a flood can save you thousands of dollars on flood remediation and water damage repair costs.  Here are some tips to take after you notice flood damage.

  1. Stay Safe

Flood waters can be contaminated by sewage or household chemicals so do not go into the water without protection even if it is clear. If there is possibility of downed or live wires don’t risk it, wait for a professional. If it is safe to go into the water wear waders, hip- or waist-high waterproof boots. In addition, wear rubber gloves to remove water- damaged possessions and to avoid contaminants. Hiring a professional to do flood clean-up is the best way to ensure your safety and the safety of your possessions. Any food that came into contact with the flood waters should be thrown away. Boil all of your water until authorities declare the water supply is safe.

 

  1. Take Pictures

 

Before you remove any water or make any repairs, fully document the damage to send to your insurance company by taking photos or video. If you start removing water or making repairs before you photograph the damage, you run the risk of decreasing the extent of your coverage.

 

  1. Call Your Insurance Company

After you have ensured your family is safe, the first person you contact should be your insurance agent. If the floods have affected an entire region note that your agent might be dealing with their own flooding emergency and may not be available. If that is the case, contact your insurance company’s headquarters they should be able to direct you to the right information.

Let your insurance company know the extent of the damages to your home and any repairs you intend to do immediately. Be sure to follow the insurance company’s direction about whether or not to wait for an adjuster to inspect the property before making repairs. Document the damage and conversations at every stage of the process.

  1. Call SERVPRO of Southwest Brooklyn

Our expert flood damage remediation specialists can help you recover from water damage. We use scientific drying principles and provide validation and documentation that your property is dry and the job is complete.

Call SERVPRO of Southwest Brooklyn at (718) 831-6294

Puff Back

11/30/2016 (Permalink)

General Puff Back Soot from a puff back should be cleaned by a professional.

A puff back can turn your home into a smelly mess, covering the place in black soot. So what causes puff backs and what can you do if it happens to you?

Puff backs happen when the ignition fails to light properly, oil fumes accumulate in the chamber of the furnace. These fumes will cause a small explosion when the pilot light finally ignites and will blow every little piece of dust and soot in your baseboard heating system or duct system all over EVERYTHING in your home. Drapes, blinds, furniture, bedding, clothing, floors, carpets, dishes, appliances, you name it, the soot will find its way in.

The biggest problem with soot is that it is not easily cleaned. You cannot clean soot with a regular sponge, towel, paper towel, etc. The cleaning of soot requires special sponges and cleaning products that are used by professionals. In addition to this stick sooty mess, an odor will also be present which is similar to that of an oil smell. This odor is difficult to remove and requires the services of a professional to remove as well. A professional certified home restoration company such as SERVPRO of Southwest Brooklyn is experienced with handling puff back situations. A puff back can occur in large proportion such as the situation just mentioned or in small proportion, over a period of time. If you notice black soot accumulating on carpet around heating vents or baseboard, or on surfaces inside your home, chances are you are experiencing a small scale puff back.

If you experience puff back in your home call your insurance company then call SERVPRO of Southwest Brooklyn at (718) 375-2388 to clean it up.

Sewage

4/29/2016 (Permalink)

Biohazard Sewage Sewage backup

SERVPRO of Southwest Brooklyn is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Southwest Brooklyn

SERVPRO of Southwest Brooklyn specializes in the cleanup and restoration of residential and commercial property after a fire, smoke, water or sewage damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Mold

4/29/2016 (Permalink)

Mold Remediation Mold Mold inside attic.

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – 718-375-2388

Dryer Fire

4/29/2016 (Permalink)

Fire Damage Dryer Fire Dryer fire in a laundromat.

Smoke and soot is very invasive and can penetrate various cavities within your place of business, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Southwest Brooklyn will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 718-375-2388

Raining on ceiling

4/29/2016 (Permalink)

Water Damage Raining on ceiling Water behind paint on wall.

Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Southwest Brooklyn arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 718-375-2388

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Depending on the temperature of the structure, water can actually condensate so it appears to rain inside.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Southwest Brooklyn

SERVPRO of Southwest Brooklyn specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Kitchen Fire

4/29/2016 (Permalink)

Fire Damage Kitchen Fire Bad Kitchen fire in garden apartment complex.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Southwest Brooklyn will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and varnishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today –  718-375-2388